What is LoyaltyAutomated?
Loyalty Automated is a powerful solution that uses the data generated by the loyalty program to automate a series of actions that drives customers to:
- Visit more often
- Increase spending
- Remain faithful
All this while helping businesses to:
- Measure the loyalty program performance
- Analyze customer behavior
- Reengage customers based on their transactional
data and history.
How does Loyalty Automated solve the market problem?
Loyalty Automated provides the tools that allow businesses to really know their customers and automate the marketing efforts to re-engage them successfully.
How does Loyalty Automated work?
Loyalty Platform Access
LoyaltyAutomated works with StickyStreet Loyalty Platform. These are the 2 interfaces that you might need:
Loyalty Automated Web Dashboard
Administrator Access: Allows the program administrator to create and manage all the automations, create coupons, emails and sms templates, and also allows to monitor the results and insights of the loyalty program.
Clerk Access: Allows clerks to lookup customers, record customer visits, and record coupons and rewards redemptions.
Start simple but strong! This popular automation sends to each of your beloved customers a Happy Birthday message and a coupon on one of the most important day of the year, their birthday!
Did you know that many customers wait anxious for the Promos that they receive for their birthday? They will love your business even more when they hear from you on that special day.
Ever wondered which customers have not been back in “x” amount of days and what to do to bring them back?
The Missing Customers automation identifies customers that have not purchased in “x” amount of days and sends them a message with a coupon to bring them back! You can setup more than one automation of this kind so that
the incentive sent to someone that purchased more recently is not the same one as to someone that has been missing for a long time.
Surprise your frequent customers with incentives that will engage them even more and keep them coming back!
This automation allows you to define how many visits within a period of time a customer has to reach in order to receive that special promotion from you.
“$5 OFF coupon is sent to customers with more than 3 visits in the last 45 days”
Strong relationships typically start with great first impressions.
This automation allows you to define an incentive that will be sent automatically to your customers after they have enrolled in your loyalty program. This coupon could be sent to them one or a few days after they visited you for the fist time.
Engaging customers from day one is key.
Everyone loves this automation. The benefits are huge. It allows you to send a message with a coupon to customers that have purchased a particular product or service during a period of time.
Imagine that if a customer purchases an espresso maker today this automation will send them a coupon for “espresso maker accessories” to use on their next purchase.
This automation is designed to recognize and reward only the customers that you consider big spenders.
Simple and fabulous:
– Define how much a customer must spend in a period of time to qualify as “Big Spenders”
– The program identifies qualifying customers and sends them a thank you message with a personalized coupon.
One Time Coupon
The manual/on shot rule will allow you to communicate with your customers and send them an offer/promotion right when you need it.
Businesses love its flexibility. It allows them to create a promotion when they need it and schedule it so it is sent to customers the date/time they believe it will be more relevant to their customers.
Remember that we said “autopilot”? well, this automation is a great example of that. It allows you to create in advance the messages and coupons that the system will be sending on those special festivities and seasons. Think Mother’s Day, Black Friday, Christmas, etc.
Don’t miss the opportunity to reach out to your customers during those special times of the year.
With this automation you can setup your whole promotional year in advance.